We bought a new air conditioner from this Company and we had some problems later and reported to them and after inspection they found it defected called us and said they are replacing it totally free. We have always had great service from them and we Highly recommend their services
Jimmy was the best technician I have ever had,,,and he was very knowledgeable about his work and he explained everything that he was going to be doing to my unit!!!! I would never want anyone else to work on my equipment!!! He was very clean and very nice!!!!
Wednesday July 11, 2018. Technician Jimmy trouble shot a heat pump problem with complete accuracy, after a previous company said that the unit got struck by lightening and need to be replace. My parents is on a fix income. Thank God that we got a second opinion. Technician Jimmy is a honest and very respectful tech. I recommend using this company for integrity and honesty. MUCH RESPECT!!! Retired military.
I have changed my review from one star to four because when Rick became aware of my situation, he moved heaven and earth to get someone to my house and correct the situation. He had a tech come out at 9 pm to install my pump and rectify the situation. The young man was friendly, apologetic and very competent. Much more like the service I have come to expect from Estes over the years. We have used Estes for 20 + years and have always received prompt efficient service. Slipping through the cracks one time in 20 years is not a bad track record, especially when it was rectified so quickly. I appreciate the quick response from Rick and the friendly (if exhausted )young man who came out so late. Estes will continue be my first choice.
Honest friendly and very professional. Came on a Saturday and fixed my ac in less than 30 minutes. The very nice lady who answered the phone gave me tips to get me through the night. She was apologetic that they could not schedule the repair till Saturday morning. So great to find AC service from someone you can trust.
I use Estes Heating and Air ! They installed our new unit at our house! It’s was fast and easy they explained everything including their maintenance program they offer! Doug Cordelle is very professional and makes the process simple and very informative! My place of employment also uses Estes! Corey reed and Doug came out to install new filters and check out heater and they even cleaned up their mess! Thanks Doug and Corey for always being professional and a pleasure to work with!
My AC went out. I called Estes and explained that I don’t do hot, the lady on the phone was so understanding and sweet. She told me she’d get someone out as soon as possible. They came the same morning. They were so professional and efficient and they quickly got my house cooling again. Thank you Estes!!! You’re who I’ll always call!!!