Service was excellent and Service Tech was very professional and friendly.
christopher sean moran
15:17 09 Sep 21
The serviceman was very kind & professional.
00:51 09 Sep 21
Excellent service, very responsive. I highly recommend. They went above and beyond to help me out!
05:41 08 Sep 21
This place advertises themselves as having integrity. This is not true. These people lie. They will do ANYTHING to avoid fulfilling their obligations to their customers. They WILL NOT honor their service contract with you. They are only interested in doing as little as possible to appease you. I think maybe the Estes’ have strayed from their advertised “integrity “. The owner’s, when contacted about our contract, were extremely arrogant and not very helpful. We will be VERY HAPPY when our ten year (ten long years) contract is up. We do not recommend them, at all.
22:28 03 Sep 21
Did great work and I will always use Estes.
18:48 03 Sep 21
Made a service appointment 3 weeks ago. Technician was a no show. When we called, was told someone was out sick. Sorry, not sorry... You should have called.
15:30 03 Sep 21
19:45 02 Sep 21
19:05 01 Sep 21
Very polite and professional
16:12 01 Sep 21
02:24 01 Sep 21
Our a/c was broken at our store and customers were uncomfortable shopping in the heat. I called Estes and they came out immediately and the repairs were completed within 15 minutes. Great group of people.
15:29 31 Aug 21
22:01 27 Aug 21
Technician was knowledgeable, and professional.
21:40 25 Aug 21
Excellent communication and explanation of service! Worth the wait and would highly recommend! Thanks Estes!!
13:44 25 Aug 21
These guys did an awesome job!
17:41 24 Aug 21
15:15 24 Aug 21
16:10 23 Aug 21
Between Erica One of the sweetest people you could ever deal with on the phone, and Mr. Doug an extremely professional maintenance man, had our air fixed in less than an hour because it wasn’t our fault they fixed it for free!!
22:11 21 Aug 21
22:59 19 Aug 21
After discussing the service we agree to.have it done. Visit is $69.Parts and labor with warranty $256.When he pulled out the new part was from Ace and only cost $9.So we.decide to cancel the service. Not worthy. Buy it online in a better quality for $55
21:20 17 Aug 21
Great employees and great service. If you have heating and a/c needs I highly recommend you at least give them a call.8/16/21 - Came to just do a cleaning service and ended up correcting an issue with one of our systems. I can not say enough good about this company.
15:15 17 Aug 21
14:29 12 Aug 21
22:47 11 Aug 21
stephine joann finney
22:32 11 Aug 21
20:00 11 Aug 21
Blew out the drain line. Technician is always very nice and professional.
00:03 09 Aug 21
Very good service. Was afraid when the AC stopped we may have to be without for awhile. They fixed it right away . Very nice service man.
20:48 06 Aug 21
Technician looked at AC system and gave us an estimate for the piggyback Heat Pump to replace our 3 ton electric AC/ Gas heat.Will have someone call us Monday to let us know how much monthly charge will be on our Alabama Power Bill, etc.Very professional, knowledgeable, courteous- on time- called ahead. I have confidence that we selected the best company to replace our 27 yr old system..
20:04 06 Aug 21
Quick and very nice
11:54 05 Aug 21
15:57 04 Aug 21
Our AC was not cooling properly and the house was extremely warm. I have had a serious reaction to a med I was taking and could not be in the heat. It was a night time call out. The minute the tech heard of my issue he came out and fixed the issue. I am so grateful to him for giving up family time to help me.
21:13 03 Aug 21
Estes did a wonderful job & was very fast in delivering comfort to my home with the air flowing in this sweltering heat.
15:47 03 Aug 21
Estes Heating and Air installs and services our home, condo and business. We trust them and the technicians are always professional and friendly.
00:06 01 Aug 21
19:14 31 Jul 21
Bryan came out quickly to resolve our issues and he did it fast and efficient. Most importantly he was professional and I would recommend him to others! Thank you so much, my house is back cool!
21:31 30 Jul 21
16:42 30 Jul 21
13:09 30 Jul 21
14:18 29 Jul 21
Experience was amazing. Very professional.AC was fixed in a timely manner.Thank you
23:33 28 Jul 21
20:46 27 Jul 21
Prompt and knowledgeable service. Will not use anyone else!!
22:42 26 Jul 21
01:02 26 Jul 21
Excellent service. Quality work.
22:50 25 Jul 21
The repairman did an excellent job, he went above and beyond to help us.
22:52 23 Jul 21
Very professional. Came at time scheduled, called to let you know when they were on their way, made repairs needed, did not leave a mess, and technician and office personnel very pleasant. I will not use anyone else!!
18:34 23 Jul 21
There's Air conditioning companies and then there's Estes heating and air! Hands down this company should be your first choice! Zach got my air up and running in 15 minutes and I hadn't been able to use it for 2 years! Very knowledgeable and very easy to work with! Thank You Estes!
At Estes Heating & Air, we’ll make sure we do it right the first time. From the first call to the final installation check. We are here when you need us to service both your residential and commercial properties! Contact us today. We are your local choice for HVAC repair in Theodore, AL, and the surrounding areas.
At Estes Heating and Air Conditioning we have over 37 years of experience in the heating, ventilation, and air conditioning industry (HVAC). We believe in quality workmanship and customer service.
We provide high-quality air conditioning and heating repairs, replacements, maintenance service, and installations. When your air conditioning system breaks down you need fast response from a company you can trust that provides correct repair recommendations with honest pricing. We provide all of these and we professionally service all makes and models of air conditioning & heating equipment. Rest assured that your comfort is safe with Estes Heating & Air Conditioning.
I would like to thank Michelle,Scott & the whole staff at Estes Heating & Air. We were in a situation today and needed an A/C for a family and we needed like yesterday... So the staff got together and made it happen. I have worked with Estes on professional level for several years now and let me say this today they all shined as always. I just want to say if you're ever in need of an A/C please call them you will be treated like you're their only customer. Again, thanks to the whole staff at Estes Heating & Air. The technicians were professional, prompt & very nice.
The technician name was Jimmy a very pleasant gentleman he was full of information to make my unit work more efficient and great suggestions to make my home clear and healthy. Each technician for Estes Heating and Air are nice and pleasant all the way to the young lady that schedules the service call. I Will always remain a loyal customer! Thank you!
Timbo and Jason were very nice and informative. They installed the vents perfectly to allow me to move around in the attic. Left area clean and were very knowledgeable. I will update post after everything is complete. They still have to put in unit, the builders had the cabinet in wrong area, once we get that moved they will come out and finish up but so far amazing job.
Experts in Heating & Air and Customer Service. In my experience, there is no way to separate the them when using Estes. Their expertise starts with friendly voices who answer the phone and follow up with you, to the tech who arrives to repair your AC unit. The technical expertise always resolves the problem and improves performance of my unit. I even received a recommendation to by a different (less expensive) filter to improve performance. This is the Heating & Air company I recommend to everyone.
Our family loves Rick Estes. He is genuinely the nicest person we know. One call to his company and literally 20 minutes or less Doug showed up. Doug was extremely professional and friendly! Had our AC going in no time. You have a great employee Estes Heating and Cooling!! Thanks Doug!!
We bought a new air conditioner from this Company and we had some problems later and reported to them and after inspection they found it defected called us and said they are replacing it totally free. We have always had great service from them and we Highly recommend their services
Jimmy was the best technician I have ever had,,,and he was very knowledgeable about his work and he explained everything that he was going to be doing to my unit!!!! I would never want anyone else to work on my equipment!!! He was very clean and very nice!!!!
Wednesday July 11, 2018. Technician Jimmy trouble shot a heat pump problem with complete accuracy, after a previous company said that the unit got struck by lightening and need to be replace. My parents is on a fix income. Thank God that we got a second opinion. Technician Jimmy is a honest and very respectful tech. I recommend using this company for integrity and honesty. MUCH RESPECT!!! Retired military.
I have changed my review from one star to four because when Rick became aware of my situation, he moved heaven and earth to get someone to my house and correct the situation. He had a tech come out at 9 pm to install my pump and rectify the situation. The young man was friendly, apologetic and very competent. Much more like the service I have come to expect from Estes over the years. We have used Estes for 20 + years and have always received prompt efficient service. Slipping through the cracks one time in 20 years is not a bad track record, especially when it was rectified so quickly. I appreciate the quick response from Rick and the friendly (if exhausted )young man who came out so late. Estes will continue be my first choice.
Honest friendly and very professional. Came on a Saturday and fixed my ac in less than 30 minutes. The very nice lady who answered the phone gave me tips to get me through the night. She was apologetic that they could not schedule the repair till Saturday morning. So great to find AC service from someone you can trust.