Although the service was great I felt the service charge was astronomical. Just to install a thermostat.
Victoria Lacefield
05:01 16 Jan 21
Mike Fisher
03:03 16 Jan 21
A/C installers had difficulties with theelectrician. We do not know if the unit worksbecause it is not connected to power.It is a completely new install, now no power box was installed for the HVAC unit. Is this the responsibility of Estes, or is it the responsibility of the Electrician of record?Mike Fisher
Randalynn Calloway
22:51 13 Jan 21
Fray and Bladimar installed heating and AC system today and we’re very professional, on time and pleasant. Also, Fray answered my questions with patience. Would use again. Thank you 😊
Chuck Greer
14:24 12 Jan 21
Sarah Cunningham
18:10 09 Jan 21
I cannot say enough good things about this firm. Within 2 days of calling them, I had a new heat pump system installed. They were courteous, professional and very efficient. I am 83 years old and they all made me feel like their favorite grandmother! They gauged our needs and made a reasonable recommendation with a very reasonable quote, without trying to pressure us into a more expensive unit! They sealed in the AC closet and installed a french drain outdoors as part of the job. We highly recommend them!
David Wadner
17:38 17 Dec 20
Our technician was Carlton Beech and he was excellent. He was on time, wore a mask and shoe coverings, was polite and informative. He also identified a repair that needed to be made on the power chord and took responsibility for scheduling it with the central office. I felt very confident in his work and would like to have him return for future maintenance.
Juan Navedo
12:19 08 Dec 20
Estes Heating & Air Conditioning responded to a warranty claim submitted by the builder of my new home. I received a call from there company and established a convient time for them to respond. The person who called me was very professional and curtious. We established a time frame and the tech arrive on time. The tech was very professional also, he listen to the problem I was having and repaired the issue very quickly.It was a pleasure to deal with a professional company like Estes Heating and Air conditioning. I would highly recommend there company for any AC and Heating issues you may have.Great job Estes
Rosa Harris
02:51 22 Nov 20
I highly recommend Estes Heating & Air.We had a new AC & heating system installed and they came when they said they would and immediately went to work. They were very nice and professional and when they left my unit was working!Very efficient guys that did the work.I told family & friends how pleased we were with their service!Thanks Estes!
Matthew Hinton
16:52 13 Oct 20
Kristy Adamski
19:06 08 Oct 20
Winton Cowles
21:01 02 Oct 20
Hurricane Sally destroyed my outside condenser unit at my Dauphin Island home. I called Rick Estes and he said not to worry, a new unit is being specially ordered. And true to his words, the new outside unit arrived and his great crew had it installed and running in record time, and at NO cost to me. I have used Estes at my homes and business for many years and highly recommend them for their great services, fair prices and they treat their customers RIGHT!Dr. Winton B. Cowles
Shane Ellison
14:53 14 Sep 20
LARRY EUBANKS
15:13 04 Sep 20
Frankie Wallace
22:47 31 Aug 20
Jay Day
22:30 29 Aug 20
The technician was very professional and knowledgeable. They serviced my Generac Generator
Reginaldo Garcia
11:12 29 Jul 20
Excellent service provided by Jimmy of Estes HVAC. Professional, personable, answered all of our questions, eager to educate us about our HAC system and maintenance. Will ask for him for future service needs.
Dian beitel
03:28 25 Jul 20
They have installed three new units for us at three different locations and did an excellent job. We highly recommend them.
Carol Douglass
03:43 20 Jul 20
Samantha Perkins
03:08 17 Jul 20
Vera James
03:05 17 Jul 20
This is one of THE best companies for your HVAC needs! Call them! Their courteous, on time, professional, and they believe in communication with the customer. They are knowledgeable about their work, and they will leave you “cool” and satisfied. Quality work. A++++ customer service! Thanks again Estes!
Donna Alexander
13:16 07 Jul 20
We have used Estes Heating and Air for years for our AC needs and have been very happy with their service. Recently we started using their generator service and are very pleased with their work. We highly recommend Estes Heating and Air!
Josh Woods
20:55 25 Jun 20
Fast and great service! Russel provided professional and awesome service. He had our AC issue identified, fixed, and AC working back in no time. Thanks for your awesome service Russel and Estes!
Christian Zaccaro
14:19 23 Jun 20
Russell from Estes Heating & Air came to the rescue for my wife, Sarah Zaccaro, last Friday. He was there on time and was extremely professional and efficient and did an EXCELLENT job explaining everything to her. Sarah also raved about the office staff and their professionalism when she called with our A/C issue. I plan on purchasing a service plan from Estes for both of our units.
Wes Tomlin
18:28 27 May 20
Shantell Kennedy
11:58 23 May 20
Kerry kk
20:35 20 May 20
Great service and reasonable price.
Ray Weinshenker
17:15 10 Mar 20
Richard Boswell
21:56 21 Feb 20
Jessie Benton
22:41 17 Jan 20
I would like to thank Michelle,Scott & the whole staff at Estes Heating & Air. We were in a situation today and needed an A/C for a family and we needed like yesterday... So the staff got together and made it happen. I have worked with Estes on professional level for several years now and let me say this today they all shined as always. I just want to say if you're ever in need of an A/C please call them you will be treated like you're their only customer. Again, thanks to the whole staff at Estes Heating & Air. The technicians were professional, prompt & very nice.
Cecil Lovett
02:27 15 Jan 20
The technician name was Jimmy a very pleasant gentleman he was full of information to make my unit work more efficient and great suggestions to make my home clear and healthy. Each technician for Estes Heating and Air are nice and pleasant all the way to the young lady that schedules the service call. I Will always remain a loyal customer! Thank you!
Arjen Meter
00:12 12 Jan 20
Jay Black
17:12 03 Jan 20
Timbo and Jason were very nice and informative. They installed the vents perfectly to allow me to move around in the attic. Left area clean and were very knowledgeable. I will update post after everything is complete. They still have to put in unit, the builders had the cabinet in wrong area, once we get that moved they will come out and finish up but so far amazing job.
Art S
17:15 07 Dec 19
Experts in Heating & Air and Customer Service. In my experience, there is no way to separate the them when using Estes. Their expertise starts with friendly voices who answer the phone and follow up with you, to the tech who arrives to repair your AC unit. The technical expertise always resolves the problem and improves performance of my unit. I even received a recommendation to by a different (less expensive) filter to improve performance. This is the Heating & Air company I recommend to everyone.
James Soleyn
12:34 20 Nov 19
Peter Kerr
18:47 18 Oct 19
Excellent, professional service
Brooke Hamilton
12:59 16 Oct 19
Awesome service and employees! Billy and Phillip installed my new A/C and were both friendly and efficient.
Johnny Gunter
22:09 24 Sep 19
Mitchell West
16:47 24 Sep 19
Erica Ramsey
17:47 23 Sep 19
Had my AC up and going in no time!!
Jamie Hinton
23:40 15 Sep 19
They came on time and installed that day. Ecobee thermostat included. Pro and friendly duo of guys. We've used this company for years and they will work with you.
Victoria Hodges
00:27 10 Sep 19
I was surprised to have someone come out on the same day I called , very thankful because the weather was 99 degrees today and 107 heat index. Thank you Doug .
Benjamin Johnson
05:06 27 Aug 19
Love these guys...!
Lynn Coleman
22:29 23 Aug 19
Doug Cordelle did did a magnificent job on repairing my AC today. Although I arrived to my residence a few minutes after he did, he had already started working on my unit outside and I appreciate the fact that he was so nice and patient. I highly recommend Doug and Estes for any of your cooling and heating needs.
caleigh corry
22:23 23 Aug 19
Doug Cordell did a fantastic job on my roommate A/C Very nice and friendly. Highly recommend this place. He noticed our A/C wasn’t blowing cold and fixed it right away!
At Estes Heating & Air, we’ll make sure we do it right the first time. From the first call to the final installation check. We are here when you need us to service both your residential and commercial properties! Contact us today.
We have over 37 years experience in the heating, ventilation and air conditioning industry (HVAC). We believe in quality workmanship and customer service.
We provide high-quality air conditioning and heating repairs, replacements, maintenance service, and installations. When your air conditioning system breaks down you need fast response from a company you can trust that provides correct repair recommendations with honest pricing. We provide all of these and we professionally service all makes and models of air conditioning & heating equipment. Rest assured that your comfort is safe with Estes Heating & Air Conditioning.
I would like to thank Michelle,Scott & the whole staff at Estes Heating & Air. We were in a situation today and needed an A/C for a family and we needed like yesterday... So the staff got together and made it happen. I have worked with Estes on professional level for several years now and let me say this today they all shined as always. I just want to say if you're ever in need of an A/C please call them you will be treated like you're their only customer. Again, thanks to the whole staff at Estes Heating & Air. The technicians were professional, prompt & very nice.
The technician name was Jimmy a very pleasant gentleman he was full of information to make my unit work more efficient and great suggestions to make my home clear and healthy. Each technician for Estes Heating and Air are nice and pleasant all the way to the young lady that schedules the service call. I Will always remain a loyal customer! Thank you!
Timbo and Jason were very nice and informative. They installed the vents perfectly to allow me to move around in the attic. Left area clean and were very knowledgeable. I will update post after everything is complete. They still have to put in unit, the builders had the cabinet in wrong area, once we get that moved they will come out and finish up but so far amazing job.
Experts in Heating & Air and Customer Service. In my experience, there is no way to separate the them when using Estes. Their expertise starts with friendly voices who answer the phone and follow up with you, to the tech who arrives to repair your AC unit. The technical expertise always resolves the problem and improves performance of my unit. I even received a recommendation to by a different (less expensive) filter to improve performance. This is the Heating & Air company I recommend to everyone.
Our family loves Rick Estes. He is genuinely the nicest person we know. One call to his company and literally 20 minutes or less Doug showed up. Doug was extremely professional and friendly! Had our AC going in no time. You have a great employee Estes Heating and Cooling!! Thanks Doug!!
We bought a new air conditioner from this Company and we had some problems later and reported to them and after inspection they found it defected called us and said they are replacing it totally free. We have always had great service from them and we Highly recommend their services
Jimmy was the best technician I have ever had,,,and he was very knowledgeable about his work and he explained everything that he was going to be doing to my unit!!!! I would never want anyone else to work on my equipment!!! He was very clean and very nice!!!!
Wednesday July 11, 2018. Technician Jimmy trouble shot a heat pump problem with complete accuracy, after a previous company said that the unit got struck by lightening and need to be replace. My parents is on a fix income. Thank God that we got a second opinion. Technician Jimmy is a honest and very respectful tech. I recommend using this company for integrity and honesty. MUCH RESPECT!!! Retired military.
I have changed my review from one star to four because when Rick became aware of my situation, he moved heaven and earth to get someone to my house and correct the situation. He had a tech come out at 9 pm to install my pump and rectify the situation. The young man was friendly, apologetic and very competent. Much more like the service I have come to expect from Estes over the years. We have used Estes for 20 + years and have always received prompt efficient service. Slipping through the cracks one time in 20 years is not a bad track record, especially when it was rectified so quickly. I appreciate the quick response from Rick and the friendly (if exhausted )young man who came out so late. Estes will continue be my first choice.
Honest friendly and very professional. Came on a Saturday and fixed my ac in less than 30 minutes. The very nice lady who answered the phone gave me tips to get me through the night. She was apologetic that they could not schedule the repair till Saturday morning. So great to find AC service from someone you can trust.
