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Estes Heating & Air Conditioning, Inc. Reviews

At Estes Heating & Air Conditioning, Inc., Your Comfort and also your family’s comfort is our concern. We strive for 5-star service with each appointment and every interaction. We are #1 for air conditioning company reviews in the Theodore, AL area as well as the surrounding areas. Please read our reviews and also our client testimonials below then call us for your appointment today.

Schasta McHenry
17:17 05 Dec 22
Doug was great! He was here within an hour of our first call and was fast and friendly! Highly recommend!
chiquita perdue
15:46 05 Dec 22
The tech was friendly courteous timely knowledgeable and shared valuable info to help maintain my home system Mr Jason Hunter made my experience a exceptional one
Steven Binkley
01:19 05 Dec 22
Excellent
Thomas Sirmon
18:35 01 Dec 22
Doug Cordelle did a great job. he went above and above the call. very nice guy. Thanks
Rick Copeland
09:53 22 Nov 22
CHRIS BUFALO
22:01 21 Nov 22
Prompt, professional and reasonable rates. Scott Hopkins was great
Uncle Grum
19:02 11 Nov 22
Jeff Wallace
17:17 11 Nov 22
Great service, explained everything, fast, took extra time to check a couple more things to make sure system was good moving forward. Highly recommend
Shannon Norfleet
17:46 08 Nov 22
Doug came earlier than expected which was wonderful. He was very personable and fixed the problem in no time! Very pleased with the experience! Thanks Doug!
pat norman
16:24 07 Nov 22
I would like to say Doug was the one who did my maintenance. Very good job and was very helpful explaining things. I would give him a 10 if I could. Thank you Doug.
Alice Amacker
16:09 27 Oct 22
Estes replaced our old A/C and heat pump a few years ago and I'm still loving it! Our electric bill is less than half of the amount it was before the new unit was installed! We had our fall clean and check today and Doug was very friendly, courteous, and professional!
Thomas Robb
21:57 26 Oct 22
Doug Cordell’s did an excellent job on our bi-annual service and he answered all the various questions I had regarding our two units.
Clarissa Andrews
02:17 21 Oct 22
Justin was very knowledgeable and he shares it with the customer. He has now made estes my hvac company. I will always request him.
Susan Lincoln
21:16 19 Oct 22
Robert was very knowledgeable and very professional while repairing our heater!!
Antoinette Lewis
00:16 19 Oct 22
Called company to come repair my gas furnace.They arrived within 20 minutes of my callJustin was professional in finding problemFurnace was of the age to where it could not be fixedHe gave several options to replace my heating and air
patricia lumpkin
19:48 14 Oct 22
Very personable with thorough explanation of every concern. Justin is a great representation of his company.
Marilyn Ezell
14:26 13 Oct 22
Justin came out on time did an excellent job, exceptional mannerismI will be referring my neighbors
Tammy Bass
21:41 12 Oct 22
Doug is extremely knowledgeable and answers all my questions.
Doug Hurst
13:57 12 Oct 22
Jimmy was very polite, professional, thorough and informative.
Jan Davidson
15:50 11 Oct 22
Jimmy was very professional and friendly. Took care of everything in a timely manner and was very nice to chat with for a few minutes prior to leaving.Smart young man and a good representative of Estes!!!!!
Angela Blakley
15:58 10 Oct 22
The salesman and serviceman were efficient and professional. The entire process went smoothly without incident. I love my new unit.
Eric Hayes
16:25 07 Oct 22
Robert was on time, friendly and professional. Anytime we have experienced a problem, this company has gone above and beyond what was expected to resolve the problem. I highly recommend Estes Heating and Air.
Lemona Carter
14:45 07 Oct 22
We are very happy with the Estes Business.
Kim Gilder
18:29 05 Oct 22
Lindsey Daniel
17:25 05 Oct 22
Robert was professional, knowledgeable, and quick to respond!
Joseph Galloway
17:11 05 Oct 22
Jimmy did a great job!We’re back up and running
Miniva Carnley
16:15 05 Oct 22
Robert has been excellent with the care of my unit and the personality has been excellent thank you
Marie Presti
22:19 04 Oct 22
Justin was excellent and very thorough with his explanations. He serviced the system as required in a timely manner. He is very professional and knowledgeable.
Dawn Orr
22:09 04 Oct 22
Jimmy was great. Polite and very thorough and loved my pups 🤓
David Woolverton
21:05 04 Oct 22
Service was quick and efficient. I am very happy with the response of the team at Estes Heating and Air.
Ruth Stevenson
20:48 04 Oct 22
Had a brand new heat pump system installed by Estes for our new home. The house stays very comfortable. The unit is working great. Jimmy came out for six month service and was very courteous and helpful. Went over all care instructions and checked unit out to prepare for winter. Very happy with the service from the technician and the performance of the system.
Alberta Haynes
20:15 04 Oct 22
KAREN JONES
19:17 04 Oct 22
The Ecobee thermostat was problematic for a while not keeping temperature at my settings. Needed new Honeywell thermostat.Doug, the technician, was professional, curtious, and thorough. Very nice.I like Doug and his work better than the company.
Barry Lowe
18:58 04 Oct 22
Jimmy was great. Fixed my problem in no time. I would highly recommend Jimmy on any service call. He will also share his red velvet cake recipe with u. I highly recommend Estes heating and air.
Rhonda Barrett
17:27 04 Oct 22
Very Professional and on time. Recommend!
Shantell Kennedy
14:33 01 Oct 22
I have used Estes for multiple services from installing my Heat Pump, maintenance on my system, and installing a UV light. They have the most top notch, courtesy, professional, expedite, knowledgeable, technicals I have ever encountered with a company. I just wanted to say thank you Estes for employing Justin and Doug. They are AWESOME!!!!!!!!
Olivia Haston-Carter
20:45 29 Sep 22
The professionalism of my tech (Justin) was bar none.He was informative and courteous as well.Plus the price for the biannual maintenance is affordable.Thanks Justin and Estes
Rebecca Hancock
11:01 02 Sep 22
Dana Pope
20:31 22 Aug 22
Terrica Coleman
19:51 08 Aug 22
Kevin O'Sullivan
20:11 07 Jul 22
This company did a great job. Called this morning and they were out a few hours later. Laura in the office was nice and responsive. She kept me updated the whole time. Doug was the tech and he did a great job getting my air fixed. He was professional and you can tell he loves his job. Very nice people.
Patricia Warren
16:37 03 Jul 22
Jimmy was the best technician I have ever had,,,and he was very knowledgeable about his work and he explained everything that he was going to be doing to my unit!!!! I would never want anyone else to work on my equipment!!! He was very clean and very nice!!!!
Shaun McGhee
22:06 11 Jun 22
Fancy Nancy
01:22 02 Jun 22
Just want to say Justin is the best ac tech ever. Very honest very helpful and saved me from a terrible nightmare from day cool. Just because your ac is having trouble doesn’t mean that you should try and con a person into buying a new system. Lol. Thank you Justin for all your great work and help definitely will always use Justin if he is available. Great company if you need ac repair etc. call them you will not regret it
Anne Cox
19:16 27 May 22
Our air conditioner had been going bad and not keeping our house cool for a couple of years. I called Estes and they sent someone out right away. Our coils were rusted and were leaking Freon. We were given several options, but ultimately decided to replace the 11 year old system (that was out of warranty). They added Freon to our old system, so we would have cold air until our installation the following week.Our technicians, Gary and Justin showed up bright and early on our installation date (even a few minutes early). They were very respectful and polite. They did a great job with the install and cleaned up every thing completely. They even asked for a broom and dustpan to make sure the work area was spotless when they were done.We are thrilled with our new air conditioner - our house stays nice and cool now. I highly recommend Estes Heating and Air Conditioning and we will definitely use them again if we need heat or A/C services in the future.
Eddie Kruse
19:07 27 May 22
Doug Barnes
20:35 30 Mar 22
Quick response, quality work. They are my new go to.
brittany benton
22:40 18 Mar 22
I just wanted to come on here and let you guys know these guys really care. They came to fix our HVAC system and we quickly realized we needed a brand new one, which is what we already feared. However they’re so backed up they couldn’t get to us till next Friday. The system had not gone completely out, however it was quickly on its way. I ended up calling them today to let them know I feared waiting all the way till next Friday, that it was already started to get hot. I’m so mad I can’t remember the girls name (I will get it tom when they open back up) but she and someone named Scott, who were the only two people there at the very end of the day quickly scrambled to send someone over to our house with 2 window units. When I explained to her I might try to wait it out for a couple more days, she stated concern over the highs the next few days and said “why don’t you let us go ahead and come do this for you”. She was genuinely caring for my future circumstances, even do more than I was. They came very quickly and put them in. We have dealt companies before that basically told us there nothing they could do while we were sweltering. I understand sometimes that may be so, but I also thought k sometimes it’s just too much for them to have to deal with maybe and wouldn’t you want a company that did care? They just left our house around 20 mins ago and I picked my phone up immediately to leave this review cause I could feel that they really cared about there customers. We will def always call them from now on!!
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