Reviews

5-Star Heating and Air Reviews Theodore AL

Your Comfort is Our Concern!

Estes Heating & Air Conditioning, Inc. Reviews

At Estes Heating & Air Conditioning, Inc., Your Comfort and also your family’s comfort is our concern. We strive for 5-star service with each appointment and every interaction. We are #1 for air conditioning company reviews in the Theodore, AL area as well as the surrounding areas. Please read our reviews and also our client testimonials below then call us for your appointment today.

Terrica Coleman
19:51 08 Aug 22
Kevin O'Sullivan
20:11 07 Jul 22
This company did a great job. Called this morning and they were out a few hours later. Laura in the office was nice and responsive. She kept me updated the whole time. Doug was the tech and he did a great job getting my air fixed. He was professional and you can tell he loves his job. Very nice people.
Patricia Warren
16:37 03 Jul 22
Jimmy was the best technician I have ever had,,,and he was very knowledgeable about his work and he explained everything that he was going to be doing to my unit!!!! I would never want anyone else to work on my equipment!!! He was very clean and very nice!!!!
Shaun McGhee
22:06 11 Jun 22
Fancy Nancy
01:22 02 Jun 22
Just want to say Justin is the best ac tech ever. Very honest very helpful and saved me from a terrible nightmare from day cool. Just because your ac is having trouble doesn’t mean that you should try and con a person into buying a new system. Lol. Thank you Justin for all your great work and help definitely will always use Justin if he is available. Great company if you need ac repair etc. call them you will not regret it
Anne Cox
19:16 27 May 22
Our air conditioner had been going bad and not keeping our house cool for a couple of years. I called Estes and they sent someone out right away. Our coils were rusted and were leaking Freon. We were given several options, but ultimately decided to replace the 11 year old system (that was out of warranty). They added Freon to our old system, so we would have cold air until our installation the following week.Our technicians, Gary and Justin showed up bright and early on our installation date (even a few minutes early). They were very respectful and polite. They did a great job with the install and cleaned up every thing completely. They even asked for a broom and dustpan to make sure the work area was spotless when they were done.We are thrilled with our new air conditioner - our house stays nice and cool now. I highly recommend Estes Heating and Air Conditioning and we will definitely use them again if we need heat or A/C services in the future.
Eddie Kruse
19:07 27 May 22
Doug Barnes
20:35 30 Mar 22
Quick response, quality work. They are my new go to.
brittany benton
22:40 18 Mar 22
I just wanted to come on here and let you guys know these guys really care. They came to fix our HVAC system and we quickly realized we needed a brand new one, which is what we already feared. However they’re so backed up they couldn’t get to us till next Friday. The system had not gone completely out, however it was quickly on its way. I ended up calling them today to let them know I feared waiting all the way till next Friday, that it was already started to get hot. I’m so mad I can’t remember the girls name (I will get it tom when they open back up) but she and someone named Scott, who were the only two people there at the very end of the day quickly scrambled to send someone over to our house with 2 window units. When I explained to her I might try to wait it out for a couple more days, she stated concern over the highs the next few days and said “why don’t you let us go ahead and come do this for you”. She was genuinely caring for my future circumstances, even do more than I was. They came very quickly and put them in. We have dealt companies before that basically told us there nothing they could do while we were sweltering. I understand sometimes that may be so, but I also thought k sometimes it’s just too much for them to have to deal with maybe and wouldn’t you want a company that did care? They just left our house around 20 mins ago and I picked my phone up immediately to leave this review cause I could feel that they really cared about there customers. We will def always call them from now on!!
C Eoriatti
23:46 24 Jan 22
Diagnostic appointment for heating. Charge $69
Chris Snoeberger
22:02 24 Jan 22
They called and checked back with me and called before they here. Thanks Mr. Gary, Ms. Courtney and Zach for your prompt service!
wcg48
21:18 24 Jan 22
Queen Daniels
15:23 24 Jan 22
Steven Drake
17:21 23 Jan 22
peggy wiggins
14:38 19 Jan 22
Terri Coleman
02:06 19 Jan 22
A return trip required to bring part back for permanent repair but, pleased with service.
Rocky Lundy
03:01 26 Feb 21
Great and fast service. Replaced our 23 year old Bryant system with another trustworthy Bryant system. Arron Lee and team were very efficient. I highly recommend Estes Heating and Air Conditioning.
Robette Abdo Beard
16:41 16 Feb 21
They are very accommodating, polite and efficient.
First of all locally owned and operated and very reliable. Always there when you call them and amazing prices. Number one top pick for sure!
Higher Power
16:17 08 Feb 21
always have great service and Jimmy are my favorite tech.
Zan Jones
13:48 26 Jan 21
The Estes Heating & Air provided excellent service. My service visit was due last year, but do to Covid they like other companies was playing catch up. They followed up to make sure they got my service appointment. Excellent service! I recommend them to anyone in need of service.
Diane Shivers Baker
20:40 20 Jan 21
Excellent service kind service people Reliable
Lindsay Ham Schley
16:34 13 Jan 21
😀Dependable service and Friendly
Mary Bryars
23:45 17 Dec 20
Very professional and always provide great service.Jimmy is our favorite tech and goes above and beyond to make sure that the job is done right.


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